Murray Hume
Book a call →
AI for small business

AI for small businesses.
Practical, not hype.

Most small businesses know AI matters. Far fewer know where to start, what's real, and what's a waste of money. I help you cut through and get working AI into your business without the nonsense.

Book a free discovery call →

What I actually help with

Seven places AI earns its keep.

Customer service and chat

AI that answers common customer questions, handles bookings, and routes the hard stuff to a human. Works around the clock.

Marketing and content

Social posts, email campaigns, newsletters, blog content, product descriptions. AI drafts, you approve. Keep your voice, save hours a week.

Back-office automation

Scheduling, invoicing, follow-ups, reminders, basic admin. AI handles the repetitive parts so you can focus on work that actually needs you.

Documents and paperwork

Extract information from receipts, contracts, and forms. Summarize long documents. Find what you need instead of hunting through folders.

Lead qualification

Identify which inbound inquiries are serious. Score, tag, and route them so your time goes to real opportunities.

Staff training on AI tools

Hands-on sessions. Your team learns to use ChatGPT, Claude, and other tools in ways that actually save time for what they do every day.

Online presence and digital products

Website pages, landing pages, booking flows, customer portals, simple branded apps. AI speeds up design, copy, and build. Ship and update your online presence without hiring an agency.

How it works

Three steps.

  1. Discovery call

    Free, 20 minutes. Talk through your business and where AI might help.

  2. Roadmap

    Plain-English recommendations, priorities, and rough effort. No jargon.

  3. Implementation or handoff

    I set it up, or hand the plan to you or your team with everything you need.

Why me

Senior product, hands-on with AI.

25+ years leading product teams at Sony PlayStation and Audible (Amazon). Currently product leadership at TEN14.ai, an AI-first company, and working hands-on with AI tools every day. I translate between the technical side and what your business actually needs, without the buzzwords.

Book a free discovery call →

Contact

Get in touch.